Workshops & Pricing

Pricing is straightforward and clear. 

EQ Assessment

The EQ Assessment – the Six Seconds SEI and leadership report  – this is two 60 min sessions, usually spread three months apart in order to measure improvement .

This cost is £500 in total. 

To join any of our online 60 min orientations, its £100 per person. These run twice each month.

The Online Orientation topics are: 

 

  • What is EQ, why does it matter? What outcomes are attributed to higher levels of EQ at work? 
  • Introduction to AI – and applying it in assisted and unassisted Customer Service
  • The state of Contact Centre, AI & The Future of CX

If you want a speaker slot (45 mins) its £250 if online or £750 in person (plus expenses), this additional cost justifies the time out of office travelling.


My day rate
is £1500, or £750 for half a day. Some example workstreams:

 

  • Current CX Maturity and Vision Building

  • Where to start – customer journey mapping, business process and critical integrations

  • Technical audit and evaluation

  • Building EQ in you teams for higher performance 

Get in touch to discuss how we can help you.